Operational Scoping

It’s the most important document we have, yet we take its significance for granted: Scopes of Work. If they are indefensible, it leads to over-servicing, which erodes your profit margins, which shrinks your EBITDA and kills any multiple you may hope to receive when you exit. Westofcenter analyses your scopes and teaches your account teams how to write accurate, defensible scopes, and how you uphold them operationally to ensure profitability, accurate utilisation and to draw a line in the sand with clients so we can discern between what they have bought and what is incremental. ​